Where you find invoices depends on your account type. Commission applies to Commissionable accounts only: it is earned after travel and paid by bank transfer.
Find an invoice
- Agencies: sign in and select Invoices in the left menu. The page lists what your agency has been invoiced, with Invoice, Trip, Agent, Status, Amount, Paid, Credit memo, Balance due and Due. Search or filter by status or agent.
- Select the download icon on the invoice row to save the PDF. It shows the invoice number, order reference, issue date, who it is billed to and the travel advisor, the booking details with cancellation terms, subtotal, tax, total, any commission credit applied and the amount paid.
- Independent and host advisors: find the invoice in the order confirmation email or in the Already Booked tab of the shared trip page.
- Need a copy for your client? Download it and send it to them.
Track your commission
- Your commission amount appears on each trip and at checkout.
- Commission is earned only after the travel has taken place. Cancelled bookings earn none.
- Commission is paid by bank transfer on specific dates. Ask your account manager or Customer Support for your payment schedule.
- Net accounts buy at a net rate and set their own resale price, so they earn no commission.
- On a host agency, commission is paid to the host.
Good to know
- Not sure which account type you have? Overseas Network assigns it at approval. See What is the difference between a Commissionable and a Net account?
- Questions about a payment? Contact Customer Support with the booking reference.